Last updated: September 2026
This page explains how to request deletion of your Teachers App account and the data associated with it. Teachers App is operated by Intellectual Digital Solutions.
How to request deletion
- Send an email to support@teachersapp.in from the email address registered on the account, with the subject “Account deletion request”.
- Include your institute name and the mobile number you use to sign in, so we can identify the account.
- We verify that the request comes from the account owner, then confirm by reply before anything is removed.
- Deletion is completed within 30 days of that confirmation.
Only the account owner (the head of the institute) can request deletion. Staff sub-accounts should ask their institute’s owner.
What is deleted
Deleting the account permanently removes:
- The owner and staff login accounts — name, email address, mobile number, password
- The institute profile — name, address, logo
- All student and parent records — names, parent’s name, mobile numbers, email addresses, dates of birth and photos
- All classes, attendance, tests, exams, marks and homework
- All fee records and payment history held in the app
- All message history and queued messages — SMS, WhatsApp and messages sent through the institute’s own SIM, including recipient numbers and message text
- Notifications, saved templates and any linked sender phone
What is kept
Nothing is retained in Teachers App. Deletion removes the account record itself along with everything listed above — including your payment and subscription history in the app. There is no retention period on our side.
Two things sit outside our control:
- Your payment provider. Card and bank details are never stored by Teachers App — payments are processed by Razorpay. Razorpay keeps its own transaction records under its retention policy and financial regulation, and deleting your Teachers App account does not erase those.
- Routine server backups. A copy of deleted records may remain in operational backups until those are overwritten in the normal cycle. We do not restore deleted accounts from backups.
Deleting some data without closing the account
You can remove individual students, classes, tests and fee entries from inside the app at any time, without deleting your account. Message history is kept as a delivery record and is not removable from the app itself — email support@teachersapp.in if you need it cleared, and we will action it.
Contact
Questions about deletion or your data: support@teachersapp.in. See also our Privacy Policy.